Shipping & Returns

Clear delivery expectations.

We believe in honest shipping times and straightforward returns — because your trust matters more than a quick sale.

Processing & Delivery

Orders ship within 1–2 business days. Most US orders arrive in 3–7 business days. Tracking is sent by email when your package ships.

Free Shipping

Free standard shipping on all US orders over $50. No hidden fees at checkout.

Returns

30-day returns on unused items in original packaging. Used pet products cannot be accepted for hygiene reasons. Contact us to start a return.